Saturday, June 11, 2016

What Is VoIP PBX System Of What Use Can It Be To You?

What is VoIP If you are running a small business, a VoIP PBX is just what you may be lacking to make commendation more efficient. What is VoIP PBX? This probably is the question lingering in your mind right now. The acronym PBX stands for Private Branch Exchange, while VoIP stands for Voice over IP. In this regard, the phone basically makes and receives calls over the internet. The calls in this regard are digitized, transmitted over the internet and reassembled at the other side of the transmission line. In addition to calls, this system also allows for the sending and receiving of files. With a VoIP PBX, you can send or receive a file while making a phone call. This makes it not only a more efficient, but also a more cost effective means of communication for both small and large businesses. So, what makes this system more superior?

It Is Mobile

Since the system makes use of the internet, you can just make or receive a call wherever you are, so long as you have a connection to the internet. This makes things much easier and cheaper for those running a multi-national corporation. The PBX system ensures that you have a reliable connection and stable voice quality, even when making international calls. With a PBX system in your business, you will be billed according to the amount of data you have used, rather than per minute.

Flawless Encryption

Over the past few years, security has become a concern for VoIP users. In this regard, the leading VoIP PBX providers are enhancing the security of information shared through these systems. This is mainly done through a flawless encryption. In this regard the information being shared is already digitalized, hence easy to share through a secure phone connection. This feature is particularly beneficial for the businesses that share sensitive data through the phone or need to comply with strict security guidelines.
Whatis VoIP PBX is not an important topic; instead you should be interested in what the system can offer you and your business. With a reliable VoIP PBX provider, you will also enjoy other features like video chatting, conference calling and caller ID.

Wednesday, June 8, 2016

Tips to Solving Common VoIP Phone Problems

VoIP Phone

Thanks to the VoIP Phone service, an increasing number of companies and businesses are enjoying increased productivity and reduced phone bills. Regardless of the many benefits associated with this phone system, things may go wrong from time to time. In such times you may call the service provider to solve the issue or try the following tips to solve the issue on your own.

Dial Tone without Audio

The presence of a dial tone, but no audio is a problem that is normally related to the forwarding port within the router. If a tone is present, SIP signalling on port 5060 is successful. However, the ports, through which the real audio packets are carried, may be faulty. In most cases, ports 16384 to 16482 are the ones used for this purpose and may be configured appropriately to solve the issue.


If you experience an acoustic echo while using your VoIP Phone, your volume may be too high such that the sound is being picked by the microphone. Lowering the volume may solve this problem.

Absence of the Dial Tone

The absence of a dial tone is a serious issue that is mostly related to the phone. The following are the two main causes of this problem:

  • Router Port Forwarding: In most cases, routers tend to forward UDP ports 5060 to 5090 and 16384 to 1648.  This number may differ from one service provider to another. However, forwarding these ports may solve the no dial tone problem.

  • IP Phone Provisioning: If you purchased the phone directly from your provider, it should be auto-provisioned. If this is not the case, you need to carry out manual provision. In this case, you need to apply the credentials provided by your service provider. After this, you should verify that the VoIP Phone is in registered state, an indication that the authentication was successful.

With the troubleshooting tips mentioned above, you should be able to identify and rectify the problem with your VoIP Phone. Otherwise, you should contact your service provider for assistance.

Saturday, June 4, 2016

A Basic Overview of Mobile VoIP Reseller Hosting.

A good number of VoIP services users across the world would like to know whether their hosting services are offered by the provider or a mobile VoIP reseller. There are various differences between a provider and a reseller. Knowing what makes a reseller different form the provider will help you ascertain whether your web hosting is being done by a reseller or VoIP service provider. Currently, there are many developers, web design companies and system integrators that are offering web hosting services to their clients an add-on to their provided services. A good number of the start-up companies are offering services that may be purchased via their mobile VoIP reseller programs. So, what differentiates resellers from providers?

Price Levels
One of the main things that make the providers distinct from resellers is the price levels. Basically, different companies charge varying price levels for their services. Such levels will mainly depend on the amount of space one is purchasing. If you enter into a mobile VoIP reseller program, you can make price plans as you deem best for your services. The price levels, in this case, can be dramatically different from what the server owner will charge individual owners.

Level of Operation
In most cases, it is the resellers that deal with end clients. However, there are cases where the panels and the web hosting do not indicate the owner of the server. In such a case, the server is customized for the mobile VoIP reseller. However, it is the data centre that handles the hardware and network infrastructure needs. In other cases, the server owner may also provide the reseller with billing systems, template, twenty-four hour support and control panel templates.

Regardless of whether you are purchasing your VoIP services form a provider or a mobile VoIP reseller, you should ensure that you get the right value for your money.